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OHS Canada

If the Survey Cannot Hear the Truth, the Review Is Already Failing

A public safety review must be able to receive, evaluate, and act on the full answer.

Originally published on OHS Canada. This page presents Donald P Andrechek’s original article manuscript.

A survey is supposed to listen.

That is not a small point.

It is the whole point.

When a government asks workers, employers, supervisors, safety professionals and the public to review occupational health and safety material, the answer may not be simple. It may not be polite. It may not fit neatly inside a small online box.

That is especially true when the subject is the Occupational Health and Safety Code.

The OHS Code is not a brochure. It is not a poster on a lunchroom wall. It contains detailed technical requirements for controlling workplace hazards. It affects how employers manage risk, how supervisors direct work, how workers are protected, and how safety duties are understood in the field.

So when Alberta asks Albertans to comment on proposed OHS Code changes, the feedback process has to be more than a form.

It has to be capable of receiving the truth.

And that is the concern.

I completed the surveys for the proposed changes I reviewed. I did not rush through them. I read the material. I considered the wording. I looked at how the proposed changes could affect workers, employers, supervisors, field application, administrative burden and prevention.

The issue was not that I had nothing to say.

The issue was that the process did not appear built to receive the full answer.

That matters.

Because if a safety survey asks serious questions but limits the space needed to answer them properly, then the survey is already shaping the feedback before anyone reads it.

That is not listening.

That is controlled intake.

And in occupational health and safety, controlled intake can become controlled truth.

This is not about one comment box

It would be easy to reduce this issue to a complaint about survey space.

That would miss the point.

The small box is only the visible weakness.

The real issue is whether the process behind the box is real.

Who reviews the feedback?

Who decides whether a comment has merit?

Are technical concerns reviewed by competent people?

Are worker concerns weighed with the same seriousness as comments from corporations, associations or large employers?

Are repeated concerns tracked?

Are rejected concerns documented?

Are legal concerns separated from operational concerns?

Are field based concerns preserved, or are they averaged away into harmless summaries?

Is there an audit trail?

Is there any quality assurance?

And when a person asks those questions, why is there no clear answer?

That is where trust starts to break down.

Not because someone disagrees with every proposed change.

Not because someone wants to make the process difficult.

Because a public safety process that asks for feedback should be able to explain what happens to that feedback.

If the process is real, explain it.

If it is quality assured, show how.

If the feedback informs decisions, show the pathway.

If detailed public input matters, give people enough room to provide it.

Alberta says the feedback will inform decisions

Alberta’s OHS Code review page says Albertans are invited to participate in the ongoing review of the OHS Code. It says the review is an opportunity to improve health and safety outcomes for workers and streamline requirements to reduce unnecessary administrative burden. It also says feedback received from the third group of potential changes will be used to inform decisions on updates to the OHS Code.

That statement raises the standard.

If feedback is going to inform decisions, then the public has a right to know how that feedback is handled.

Not every individual response needs to be published.

No personal information needs to be exposed.

But the process itself should not be invisible.

A serious review process should be able to explain how responses are received, categorized, evaluated, quality assured and considered before decisions are made.

Without that, the public is being asked to trust a black box.

That is not good enough for worker safety.

Administrative burden is not the same as safety improvement

One of the stated goals of the review is to reduce unnecessary administrative burden. That sounds reasonable. Nobody should defend useless duplication, outdated wording or paperwork that does nothing for safety.

But administrative burden is a dangerous phrase when it is not handled carefully.

Some paperwork is waste.

Some paperwork is proof.

Some documentation is duplication.

Some documentation is the only evidence that a hazard was identified, assessed, controlled and reviewed.

Some procedures are excessive.

Some procedures are the only thing standing between memory and prevention.

A safety system can reduce unnecessary burden. It should.

But it must not confuse less paperwork with better safety.

That is why feedback must be allowed to be detailed. People need room to explain when a proposed change removes waste and when it may remove a safeguard. They need room to explain how wording will be interpreted in real workplaces, not only how it looks in a review document.

If the survey does not allow enough room for that distinction, then it may miss the very risk the review should catch.

Occupational exposure limits prove why short answers are not enough

One of the current OHS Code review surveys deals with occupational exposure limits. The survey material refers to updating occupational exposure limits to reflect 2024 ACGIH TLVs with some exceptions, adopting thoracic and inhalable size selective notations, following ACGIH conventions for measurement type, and removing duplicate entries in Schedule 1, Table 2.

That is not a simple topic.

Exposure limits affect real workers.

They affect sampling.

They affect exposure interpretation.

They affect occupational hygiene reports.

They affect how employers understand inhalable, thoracic and respirable fractions.

They affect whether workers are told the truth about what they are breathing.

They affect long shifts, combined exposures, changing work conditions, maintenance work and the difference between what a workplace assumes and what the evidence shows.

A person may support an update and still see a problem in implementation.

A person may agree with harmonization and still see a worker protection risk.

A person may agree that duplication should be removed and still believe a requirement needs stronger explanation.

That kind of feedback needs space.

If the survey cannot hold the explanation, the answer becomes weaker before the review even begins.

Public participation should not favour the organized over the individual

There is also a fairness issue that should not be ignored.

Alberta invites Albertans to participate. That includes more than large employers, corporations, associations and organizations with staff who can review material, consolidate positions and prepare polished responses.

It includes workers.

It includes supervisors.

It includes small employers.

It includes injured workers.

It includes former workers.

It includes people who have seen safety fail while the paperwork still looked good.

A large organization may have time, structure and people to prepare feedback.

An individual worker may have lived experience and field truth but no administrative machine behind them.

If the process gives organized interests more practical ability to prepare detailed submissions while individual voices are squeezed into limited fields, then the process may be open in theory but uneven in reality.

The strongest safety insight does not always come from the largest organization.

Sometimes it comes from the person closest to the hazard.

A public OHS review should be designed to hear that person clearly.

The same concern appears in resource feedback

This issue does not stop with the Code review surveys.

It also appears in feedback on public OHS resources.

The harmful substances bulletin is a good example. The bulletin covers serious matters including harmful substances, exposure control, decontamination, emergency eye and skin washes, storage, occupational exposure limits, airborne concentration measurements, overexposure, codes of practice, asbestos, silica, coal dust, lead and mould.

The subject is serious because harmful substances can injure workers immediately or make them sick later. Exposure depends on substance type, amount, duration, frequency and route of exposure.

A serious review of that resource can identify useful strengths. It can also identify practical gaps.

It may find that the resource needs a clearer decision pathway from recognition to exposure assessment, control, verification and review.

It may find that exposure assessment needs more detail.

It may find that unlabelled and generated hazards need stronger treatment.

It may find that workers need clearer instructions for reporting symptoms, odours, spills, releases, missing information or failed controls.

It may find that verification of controls is too weak.

It may find that a sample code of practice outline is helpful but not enough without a completed example.

Those comments are not noise.

They are exactly the kind of information that can improve a safety resource.

But if the feedback process cannot hold that answer, then the system is not really asking for improvement.

It is asking for a shortened version of improvement.

That is not the same thing.

The right to participate must mean more than being allowed to type

Alberta’s health and safety structure recognizes worker participation as part of prevention. Workers have the right to know, the right to participate and the right to refuse dangerous work. Committees and representatives exist because safety depends on more than written rules. It depends on people being able to raise what is happening in the work.

That same principle should apply to public OHS review processes.

Participation is not meaningful if the process is too narrow to receive the answer.

Participation is not meaningful if people cannot explain technical concerns.

Participation is not meaningful if process questions go unanswered.

Participation is not meaningful if the public is invited in, but the decision pathway remains hidden.

A system cannot praise participation in law and weaken it in practice.

Consultation theatre has no place in worker safety

There is a hard phrase for this risk.

Consultation theatre.

It happens when a process creates the appearance of listening without proving that listening changed anything.

A survey exists.

A deadline exists.

A web page exists.

A thank you message appears.

The organization can now say feedback was invited.

But did the truth move?

Was it read by someone competent?

Was it tested?

Was it compared against field reality?

Was it protected from being dismissed because it was inconvenient?

Was it carried into the decision process?

Was there any quality assurance?

That is the difference between consultation and consultation theatre.

Consultation listens, tests and changes when the evidence requires it.

Consultation theatre collects, summarizes and moves on.

Occupational health and safety cannot afford theatre.

The stakes are too high.

Silence is not quality assurance

If a person asks how the survey feedback is evaluated and quality assured, that question deserves an answer.

If the response is that someone will look into it, then the system should follow through.

When no meaningful answer comes back, the concern grows.

Silence does not prove bad faith.

But silence does reveal a weakness.

A strong safety system should not struggle to explain how it listens.

A strong public review process should not leave people guessing whether their feedback mattered.

A strong regulator should not ask for detailed public input and then provide no visible pathway showing how that input is handled.

In safety, unanswered questions are not empty space.

They are signals.

This is a TTP failure pattern

Truth.

Tempo.

Preparation.

Capacity Margin.

This issue shows all four.

Truth is being requested, but the intake pathway may be too narrow.

Tempo is moving through review cycles, survey deadlines and proposed changes, but the public has not been shown how the feedback is evaluated.

Preparation appears incomplete if there is no clear public explanation of the review and quality assurance process.

Capacity Margin is questionable if the system cannot receive, process and respond to detailed concerns without shrinking them into convenient fragments.

That is how systems fail while still looking organized.

The survey exists.

The consultation page exists.

The review schedule exists.

The invitation exists.

The process may look complete from the outside.

But the deeper question remains.

Can the system actually hear what it asked to hear?

What Alberta OHS should do

This is fixable.

Alberta OHS should expand the response space in OHS Code review surveys and resource feedback surveys.

It should allow longer written submissions to be uploaded directly with the survey.

It should publish a plain language explanation of how survey feedback is reviewed, categorized, evaluated and quality assured.

It should identify whether technical, legal, occupational hygiene and field application concerns are reviewed by competent subject matter experts.

It should explain how feedback from workers, individual Albertans, small employers, large employers, corporations, associations and consultants is considered.

It should publish a summary after each review explaining the major themes received, what changed, what did not change and why.

It should respond when legitimate process questions are asked.

None of that is unreasonable.

That is what a serious safety system should already want.

The final question

This is not about attacking Alberta OHS.

It is not about rejecting every proposed change.

It is not about defending useless paperwork.

It is about the integrity of the process used to change the rules that protect workers.

If Alberta asks for public feedback on occupational health and safety, the standard should be high.

The public should not have to wonder whether the survey is meaningful.

The public should not have to guess whether detailed feedback is reviewed.

The public should not have to ask whether quality assurance exists and then wait without a real answer.

The public should not have to compress serious safety concerns into a space too small for the truth.

Because if the survey cannot hear the truth, the review is already failing.

And if occupational health and safety is serious enough to regulate, it is serious enough to listen properly.

Source notes

Alberta Government. OHS Code review. Accessed July 2026.

Alberta Government. Occupational Health and Safety Code Review, Occupational Exposure Limits survey material, 2026.

Alberta Government. Work site health and safety committees and representatives.

Alberta OHS. Harmful substances in the workplace, GS022, published June 2026.

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